Rant Time — It comes with warranty

Warranties, aren’t they the best thing? If your laptop broke down, it comes with a warranty, you don’t have to pay anything, if your mobile phone broke down, it comes with a warranty…Life is perfect with warranties.

And when you really need the warranty, they tell you “Oh, I’m Sorry but this Part is not included in the warranty” , think about it , when was the last time the guarantee was really useful? when did the company really offer you a service without charging you, for me it looks like an ancient history, all what they want to do these days is TAKE YOUR MONEY, they are not interested in you , nor your good word of  mouth as long as it gives them fast profit, then Its perfect.

Recently i had some problems with my laptop, the charger is not charging anymore, i went to the company, i have a 2 years warranty and expecting them to help, not for free , because i know how their world works , but getting a good price for it because I’m a Customer , so what they did , is said they don’t fix these stuff…OK i have the right to be frustrated by them , If you sell something , and tell the people you provide service for it , then all of the sudden YOU DON’T, and it’s not like they are out of business , they are still saying they provide the service.

After getting the charger fixed from another shop, it turned out that the power socket INSIDE the laptop is the problem, now this is not something that i can take out and just break, this is because of a problem with the manufacturer…but wait a minute, they don’t have any intention of helping you , they want your money, so guess what , they said its not included, and they want a specific amount of money, but unfortunately for them, they have lost a customer( and a good one btw ) and i didn’t give it to them , i prefer to give my money to an honest company, rather than a company which gives you 2 years warranty, with nothing included in the warranty.

My Advice for all of you , is when you see the warranty , ask the salesperson What is not Included in the warranty , because if you ask them what is  Included, they will tell you everything , that’s the only way to do it, and don’t mix between warranty and Lifetime Guarantee, when the item have a Lifetime Guarantee , the company MUST repair or change the item for you no matter what you have done with it.

What do you think about these stuff, anyone have a sad story about warranties , feel proud to share them with Eyezed.com